Privacy Policy - Last Updated: September 4th, 2025
Complete Concierge Solutions, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, **heathersimco.com**, or use our services. By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
**Personal Information**: name, email address, phone number, billing information, or other details you provide when signing up for coaching services, newsletters, or products.
**Non-Personal Information**: browser type, IP address, device details, and usage data automatically collected through cookies or tracking tools.
2. How We Use Your Information
We use your information to:
* Provide coaching services, products, and resources.
* Process payments and deliver purchased services.
* Send newsletters, updates, and promotional offers (opt-out available).
* Respond to inquiries and provide customer support.
* Improve website performance and user experience.
3. Sharing Your Information
We will never sell or rent your personal information. We may share information only with:
**Service Providers** (e.g., payment processors, email platforms) who assist in running our business.
**Legal Requirements** if required to comply with law, enforce policies, or protect rights.
4. Cookies & Tracking
We use cookies to enhance your browsing experience, track site usage, and improve services. You may disable cookies in your browser, but some features may not function properly.
5. Data Security
We take reasonable steps to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You may request access, updates, or deletion of your personal data by contacting us. You may also unsubscribe from our email list anytime.
7. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from minors. If we learn we have collected such information, we will promptly delete it.
8. Updates to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
info@heathersimco.com
📍Complete Concierge Solutions, Inc.
7935 Airport Pulling Road N, #4-311
Naples, FL 34109
🌐 www.heathersimco.com (http://www.heathersimco.com)
Terms & Conditions - Last Updated: September 4th, 2025
Welcome to **heathersimco.com**, operated by **Complete Concierge Solutions, Inc.** These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using this site, you agree to comply with these Terms. If you do not agree, please discontinue use.
1. Eligibility
You must be at least 18 years old to use our website or purchase services. By using this site, you confirm that you meet this requirement.
2. Use of Website & Services
You agree to use our website and services for lawful purposes only. You may not:
* Copy, distribute, or misuse our content without written consent.
* Disrupt or damage our website or systems.
* Provide false, fraudulent, or misleading information.
3. Coaching Disclaimer
All coaching services, courses, and resources are provided for educational and motivational purposes only. We are not licensed medical providers, nutritionists, or mental health professionals. Our services are **not a substitute** for medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding your health or well-being.
4. Payments & **No Refund Policy**
All payments for coaching, courses, programs, and digital products are due at the time of purchase.
🚫 **All sales are final. We do not offer refunds, exchanges, or credits under any circumstances**, including but not limited to:
* Change of mind or scheduling conflicts.
* Non-participation or lack of engagement.
* Dissatisfaction with results, as outcomes vary per individual effort.
By making a purchase, you agree to this **No Refund Policy**.
5. Intellectual Property
All content on this website, including text, images, graphics, logos, videos, and downloadable materials, is owned by **Complete Concierge Solutions, Inc.** You may not reproduce, modify, or distribute any content without written permission.
6. Limitation of Liability
To the maximum extent permitted by law, **Complete Concierge Solutions, Inc.** is not liable for any damages, losses, or injuries resulting from your use of our website or services, including reliance on coaching or materials provided.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, policies, or practices of third-party websites.
8. Termination
We reserve the right to suspend or terminate access to our website or services without notice if you violate these Terms.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.
10. Changes to Terms
We may update these Terms at any time. The latest version will always be posted here with the updated “Last Updated” date.
11. Contact Us
For questions about these Terms, please contact us:
📧 info@heathersimco.com](mailto:info@heathersimco.com)
📍 Complete Concierge Solutions, Inc.
7935 Airport Pulling Road N, #4-311
Naples, FL 34109
🌐 [www.heathersimco.com](http://www.heathersimco.com)